Never be afraid to complain about an bad product!
I'm bringing this back to the top since I too wonder about the truckbed liner material. As the original poster noted there are duty requirements where the toughness of the coating could well be a great advantage. So does anyone have any actual experience with it in nautical applications or have all the answers to date been merely opinionating????????
aub77 said:
Paint: The Krylon exterior latex that you can get in quart cans at Walmart is actually pretty good.
I hope that my experience with the Krylon was an anamoly. I suspect that it was a batch that eluded the QC inspectors because the quart I tried was the worst exterior latex I've ever tried to use, bar none! It had poor coverage, refused to dry and clogged sandpaper as fast as I could change it on the palm sander when trying to remove it. One serendipitous result of the experience: I wrote Krylon to let them know that the paint I bought was garbage and that I was very disappointed as I have been using and recommending Krylon products for more years than I care to admit. I recieved a very nice reply from one of their customer service reps who apologized that I had a bad experience with a Krylon product and requesting further infirmation so he could pass it on to engineering. I complied as well as I could and got a reply thanking me and asking if he could send me a Krylon product to lessen my 'pain'. I replied telling him that the project I was working on was replacing the wooden parts of a transom on an aluminum boat and if he had a clearcoat that was fuelproof that I could use it. And promptly forgot about it.
I just got a delivery by FedEx early this morning with a spraycan of 'Dupli-Color' (the rep said it would have to come from a different division under the Krylon umbrella so it would take 10 days to 2 weeks) clear gloss
"Premium Automotive Formulation", product 'DA1692 Crystal Clear'. Said to wothstand "fading, chipping, stains and weather and corrosion" it is recommended to be applied as a final clear coat over Dupli-Color Acrylic Enamel.
Dunno what application this might have for boatbuilders but perhaps it has some property that someone has been seeking. I haven't tried it yet because I have already finished the project I was working on at the time, but it looks like the sort of thing I like to have on hand.
Another point that we might take from this experience is that manufacturers are grateful to get feedback on their products. Never be afraid to complain! Not only does it result in better products for all of us, but the manufacturers often display their gratitude by sending products to you to try as I have discovered just this past year. My first experience involved the packaging on a Ray-O-Vac product. The manufacturing process had left a razor-sharp bit of flashing on the clear plastic packaging that gave me a small puncture wound when opening it. Having been a satisfied Ray-o-Vac customer of many years standing I thought it would be 'neighborly' to drop them a line relating my experience before someone who had an incestuous relationship with a liability attorney punctured their finger too and made a big deal about it. So I wrote them a very nice post letting them know my experience, that I was NOT irked with them in any way, that my little puncture was of no consequence and that I was merely trying to be a 'good neighbor' who has appreciated their fine products for many decades. I recieved an almost instant response from Customer service thanking me profusely and telling me if I had any medical expenses associated with the problem to let them know ASAP. I responded re-iterating that there was NO medical problem, that I was NOT unhappy with them in any fashion and that my first post simply telling them there was a possible legal issue that should be addressed was my sole intent.
They responded by assuring me that if I suffered any recurring medical problems (it was little more than a scratch furchissake!) that they stood ready to assume all medical expense and that they would like to send me some new products to try out. A few weeks later UPS delivered a small package containing a reading lite to clip onto a book (I've already figured out that it's perfect for tieing on flies after dark:lol

and a lite to clip onto your hat or pocket for camp or trails after dark. They are both very neat products for an outdoorsman and the latter in particular I would have cheerfully rubbed out someone's Mother-in-law to own earlier in life when I camped more. :twisted:
So----gripe! It is a Godsend to manufacturers who would far rather hear about a problem from a disgruntled user than his attorney. It does both you and the manufacturer a service. You get it off your chest and feel better while the maker gets the critical feedback so much required to create and market a better product. Just be reasonable about your complaints----don't just tell them that the product is a POS. Be specifis (and polite!) about why the product was defective or failed to meet your needs. And it ultimately results in better products for the future user. That the manufacturer feels obligated to send you something to relieve your pain is just a bonus. Looks like a win/win deal to me!